TERMS & CONDITIONS IN SHORT
BOOKING AND PAYMENT
I will contact you as soon as possible following your initial enquiry to discuss your requirements, arrangements and dates. Confirmation of booking details will ensure your provisional booking. To secure your booking, a 50% non-refundable deposit is required. You will be advised on the details of the deposit at the time of booking along with any associated travel costs, and your agreement to these terms and conditions. (A surcharge of £40 will be added for wedding dates between Christmas eve & New Years Day & that fall on bank holiday weekends).
Changes of bridal party numbers can not be amended without 60 days notice. Original agreed final
balance will have to be met after this period, even in the event of numbers changing.
Payments can be made by cash, or electronic bank transfer. Please note when paying by electronic
bank transfer the payment must have been received at least 30 days prior to the booked date. In the
event this doesn't happen, my service may be withdrawn. Cash payments will be accepted on the day.
I am happy to travel to any destination however, a mileage charge will incur for travel outside a 15
mile radius of B61 9DF. This fee will be agreed with the client upon quotation.
CANCELLATION
Cancellation of a secured booking will result in the deposit not being refunded. Cancellation made any time post the cut off date for remaining balance, will result in the final balance still needed to be paid/not being refunded.
Cancellation of a consultation date, within a 24 hour time frame will be charged a fee of £25.
Should I need to cancel the booking (though extremely unlikely) I will notify you at the earliest opportunity and without liability. In this eventuality I will offer clients alternative options (another makeup artist who I know & trust) credit note or a full refund.
PRODUCTS
I use only professional high quality products from established and trustworthy brands. Each product is carefully selected for it's quality and suitability to each individual client.
Prior to any make up application I will consult with you regarding your skin type and any history of allergic reactions to cosmetic products you may have experienced in the past. I will work with you and advise you on the suitability of products and what to avoid.
INSURANCE
Jessica Ava Makeup Artist holds £1 million public liability insurance to protect both it's clients and staff.
Terms and Conditions are subject to change and will be updated on this page. Please contact Jessica (jessicaava@hotmail.com) if you wish to discuss any aspect of the terms and conditions