TERMS & CONDITIONS IN SHORT
BOOKING AND PAYMENT
I will contact you as soon as possible following your initial enquiry to discuss your requirements, arrangements and dates. Confirmation of booking details will ensure your provisional booking. To secure your booking, a 50% non-refundable deposit is required. You will be advised on the details of the deposit at the time of booking along with any associated travel costs, and your agreement to these terms and conditions. (A surcharge of £40 will be added for wedding dates between Christmas eve & New Years Day).
As soon as the deposit is received we will confirm receipt of it in writing. The deposit will be deducted from the final bill.
Payments can be made by cash, or electronic bank transfer. Please note when paying by electronic bank transfer the payment must have been received at least 30 days prior to the booked date. In the event this doesn't happen, my service may be withdrawn. Cash payments will be accepted on the day if agreed prior.
I am happy to travel to any destination however, a mileage charge will incur for travel outside a 15 mile radius of B45 8DL. This fee will be agreed with the client upon quotation. Additional consultations for existing clients will be £45 if required.
Cancellation of a secured booking will result in the deposit not being refunded. Cancellation made any time post the cut off date for remaining balance, will result in the final balance still needed to be paid/not being refunded.
Cancellation of a consultation date, within a 24 hour time frame will be charged a fee of £25.
Should I need to cancel the booking (though extremely unlikely) I will notify you at the earliest opportunity and without liability. In this eventuality I will offer clients alternative options (another makeup artist who I know & trust) credit note or a full refund.
Corona Virus (updated 23/03/2020): In the event of a wedding it is the brides responsibility to ensure that they have adequate insurance to protect them from loss of monies in the event that a wedding is cancelled by the venue or government/department of health due to the virus. Providing the client has wedding insurance it is usually reimbursed by the client(s) insurance company. Dependant on insurance company policy you will not receive a pay out if the event has been cancelled by the client if the client decided to take their own precautionary measures. If the client cancels my services outside of a lockdown, & weddings/my services are legally able to go ahead, deposit terms remain as non-refundable. Should your wedding fall within the lockdown period, where weddings were legally unable to go ahead, deposit will be transferred to a new date, subject to availability and within one year of original date. It is also advised that the client(s) receiving makeup services carry out adequate hand hygiene to reduce the risk of cross contamination.
I use only professional high quality products from established and trustworthy brands. Each product is carefully selected for it's quality and suitability to each individual client.
Prior to any make up application I will consult with you regarding your skin type and any history of allergic reactions to cosmetic products you may have experienced in the past. I will work with you and advise you on the suitability of products and what to avoid.
Jessica Ava Makeup Artist holds £1 million public liability insurance to protect both it's clients and staff.
Terms and Conditions are subject to change and will be updated on this page. Please contact Jessica () if you wish to discuss any aspect of the terms and conditions